- Sales Tax
- Custom Information
At IslamiCity, we are committed to protecting your privacy. We use
the information we collect about you to process orders and to provide a
more personalized shopping experience. Please read on for more details
information do we collect? How do we use it?
When you place your order, we need to know your
name, e-mail address, mailing address, credit card number and its
expiration date. This allows us to process and fulfill your order,
and to notify you of your order status.
We monitor customer traffic patterns and site usage
to help us develop the design and layout of the store.
We may also use the information we collect to occasionally
notify you about important functionality changes to the Web
site, new services, and special offers we think you'll find
does IslamiCity protect customer information?
When you place orders, we offer the use of a secure server. The secure
server software (SSL) encrypts all information you input before it is
sent to us. Furthermore, all of the customer data we collect is
protected against unauthorized access.
"Cookies" are small pieces of information that are stored by
your browser on your computer's hard drive. Our cookies do not contain
any personally identifying information, but they do enable us to store
items in your shopping cart between visits. Most Web browsers
automatically accept cookies, but you can usually change your browser to
prevent that. Even without a cookie, you can still use most of the
features in our store, including placing items in your shopping cart and
IslamiCity disclose the information it collects to outside parties?
IslamiCity does not sell, trade, or rent your personal information to
others. Also, IslamiCity may provide aggregate statistics about our
customers, sales, traffic patterns, and related site information to
reputable third-party vendors, but these statistics will include no
personally identifying information.
By using our Web site, you consent to the collection and use of this
will post those changes on this page so that you are always aware of
what information we collect, how we use it, and under what circumstances
we disclose it.
us what you think
IslamiCity welcomes your questions and comments about privacy. Please
send e-mail to [email protected]
Paying by Credit Card
We accept Visa,
MasterCard, Discover and American Express.
You can safely enter your
entire credit card number via our secure server, which encrypts all
Paying By Check Or
Postal Money Order
We do accept checks or
money orders denominated in U.S. dollars as payment for all
To pay by check, simply select "pay by
check". Once you have fully submitted your order, Send your
P.O. Box 4598
Culver City, CA 90231, USA
Currently we are only able to accept postal
money orders denominated in U.S. dollars or checks denominated in U.S.
dollars and drawn on a U.S. bank. Checks must also have a
valid nine-digit bank routing number (ABA code) MICR-encoded on the
bottom of the check.
Paying by check does slow down your order
somewhat, as we don't ship your items until your check is received and
your funds clear. If you are in the United States, paying by personal
check typically delays your order about seven to ten days.
PLEASE NOTE: Available funds from checks
are not designated to specific orders.We will ship the first available
order for which there are sufficient funds.
We do not accept COD (Cash On
Sales tax is charged only on orders sent
within the state of California. California laws require that we charge a
sales tax on the full amount of the order. Because charges for gift-wrap
and shipping and handling are considered part of the product, by law
these charges must be included when sales tax is calculated.
Our return policy is simple. Within 15 days
of receipt of your order, you may return
- Any book in its original condition.
- Any unopened CD, DVD, VHS tape,
- Any other merchandise in new condition,
with its original packaging and accessories.
for a full refund (less shipping and
handling). Please note that we can process returns and refunds only for
items purchased from IslamiCity.
How to Return Items
To return any book, CD, DVD, VHS tape,
software, or other, no call is required.
Simply indicate the reason for your return,
include the packing slip with your return, and wrap the package
securely. Attach the return label from the front of your packing slip
and ship to the address indicated on the label. For your protection, we
recommend that you use UPS or Insured Parcel Post for shipment. No
refund will be issued to items not received by IslamiCity. It is the
customer's responsibility to make sure that the items are returned
securely and in good condition.
If you do not have your packing slip,
please indicate the order number on a separate piece of paper and send
the package to the following address:
- IslamiCity Bazar
P.O. Box 4598
- Culver City, CA 90231, USA
We will notify you via e-mail of your
refund once we have received and processed the returned item. Please
note that we can refund shipping costs
only if the return is a result of our error.
If you have any problems with your order,
please don't hesitate to contact us.
E-mail: [email protected]
Telephone: 310-642-0006 Ext 202
From Outside the US, please call
Telephone: 011-310-642-0006 Ext 202
Mail: IslamiCity Bazar, P.O.
Box 4598, Culver City, CA 90231, USA
IslamiCity will gladly ship to most
countries of the world. We reserve the right to decline shipment to
certain countries or addresses within the US or outside. We currently
use the United States Postal Service Priority Mail, Global Priority, and
Air Mail. All of our orders are insured and / or traceable. If you
prefer FedEx, UPS, DHL as your shipment method, please specify this in
your order's comments section. Additional charges will apply.
You may be subject to import duties
and taxes, which are levied once the package reaches your country.
Additional charges for customs clearance must be borne by you; we have
no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact
your local customs office for further information. Additionally, when
ordering from IslamiCity, you are considered the importer of record and
must comply with all laws and regulations of the country in which you
are receiving the goods.
Customs forms for all international
packages list the value of your order's contents by product type. For
instance, orders containing CDs, videos, and books will be listed in a
way similar to the following example: