Frequently Asked
Questions About Shopping at IslamiCity
- What forms of payment
do you accept?
- Is it safe to use my
credit card?
- How much do you
charge for shipping? And do you ship overseas?
- What about your
returns policy?
- Can you please tell
me more about this item.
- Can you tell me
the availability of this item? Can you confirm the price for me
before I order?
- What format are your
videocassettes and DVDs?
Personal Responses
What forms of
payment do you accept?
We accept Visa, MasterCard, Discover, & American Express. We
also accept personal checks or money orders denominated in U.S. dollars
and drawn on a U.S. bank. Personal checks must also have a valid
nine-digit bank routing number (ABA code), located at the bottom of the
check in addition to the bank account number.
Is it safe to use
my credit card?
Yes, shopping at IslamiCity is safe. Check our Privacy
Policy.
How much do you
charge for shipping? And do you ship overseas?
See the complete description of our shipping
policy. Incidentally, when you fill out
our online order form, our system automatically calculates and displays
the shipping charges for your inspection.
We gladly ship anywhere in the world. Please
read our customs
information
What about your
returns policy?
Within 15 days of receipt of your order,
you may return
- any book in its original condition.
- any unopened CD, DVD, VHS tape, or
software
- Any other merchandise in new condition,
with its original packaging and accessories
for a full refund. Please note that we can
process returns and refunds only for items purchased from IslamiCity.
See our Return
Policy for information on how to make a
return.
Can you please
tell me more about this item?
Unfortunately, the only information we can
give you about particular titles is what we display on the detail page.
For books we have: title, author, edition,
publisher, publication date, price, page numbers, dimensions, any U.S.
Library of Congress subject categories, and ISBN (the worldwide standard
number for identifying a particular edition of a particular book).
Reviews, synopses, and a picture of the cover are also often available.
For CDs we have: title, artist, label,
release date, price, and ASIN (Amazon.com's unique identification
number). Reviews, track listings, and a picture of the cover are also
often available.
For videos and DVDs we have: title,
starring actors, director, studio, rating, release date, price, edition
details, technical information, and ASIN (Amazon.com's unique
identification number). Reviews and a picture of the cover are also
often available.
We know that the amount of information we
have about an item may make it difficult to make a purchasing decision
unless you already know something about the title. We're working hard to
bring you more information.
Can you tell
me the availability of this item? Can you confirm the price for me
before I order?
Availability information for the items in
our catalog is listed on each item's detail page. Some items are marked
"Special Order." This means that we must contact the
publisher, label, or studio directly to obtain a copy. Titles that are
listed as "hard to find" or "out of print" can take
up to six months to be obtained. As we process your order, we will
inform you by e-mail if any items you order turn out to be unavailable.
We can't confirm the price until you order
an item, but please note that we never charge a credit card for
special-order items until we actually ship them to a customer, so you
never pay for an item unless you actually receive it.
What format are
your videocassettes? What format are your DVDs?
All of the videos sold by IslamiCity Baz@r
follow the 60Hz, NTSC format. This is the video format used in
North America. These tapes will not play on most video machines in
Europe or other countries that use PAL, SECAM, or other video standards
unless the video players are set up to read multiple systems.
All of the DVDs sold by IslamCity Baz@r
follow the NTSC format and contain North American country code
information ("Region 1"). These discs will play on DVD
machines intended for use in North America. DVD players outside of North
America may not be able to view these titles due to incompatible country
codes or video standards.
Personal
responses
If you didn't find the answer to your
question on this page, please send e-mail to info@islamicity.com
and we will respond to you personally.
Baz@r Home |
Advanced Search | Shopping Cart |
Checkout |
Bazar
Logon |
Customer Service
|
Top
Sellers
